About Go Andes

Here at Go Andes we believe travel should be more than just "a holiday", it should be an immersive and rewarding experience that excites, educates and empowers; providing you with memories you will cherish forever. South America contains some of the most iconic travel destinations in the world, and I truly believe it is a fascinating destination where holidays are greater than the sum of their parts. All our team are lucky enough to have had the opportunity to either live or travel extensively in South America, and our passion is to share our knowledge and expertise through our holidays to give our customers incredible experiences. Journey with us and embark on a fabulous and exhilarating South America adventure.

Who Are We?

We are an independently owned UK based holiday and tour company specialising in tailor made holidays to South America.

Go Andes was founded by a husband and wife team who between them have a total of over 25 years experience of living and travelling in South America.

In 2009 they returned to the UK having spent the previous few years travelling the length and breadth of South America discovering incredible travel experiences, iconic destinations and off-the-beaten-track hidden surprises. On their return to the UK they were surprised at what little knowledge their friends and family had about South America, at how bland and uninspired the identical "Machu Picchu" tours offered by high-street agencies were, and at how difficult it was to find good value-for-money or good quality tailor made tours to South America.

They had a dream to share their knowledge and expertise and to provide high quality great value holidays to South America to make it easier and simpler for other people to visit the same wonderful sights that they had visited, and so Go Andes was founded with thus aim at the heart of the company.

Since those early days Go Andes has grown into a leading tailor made holiday company for South America providing a range of holidays to countries including Peru, Ecuador and the Galapagos Islands, Chile, Argentina and Bolivia.

About Our Holidays

• Our Holidays - Our holidays are a blend of private transfers and travel with shared small group excursions. Private excursions are also available in most destinations for an upgrade. We genuinely believe this is the best way to explore South America: we escort you through your holiday giving you the peace of mind to relax and enjoy your trip knowing we're always with you, the freedom to experience each destination without being burdened as part of a large group, and the flexibility to allow us to tailor your holiday and, in most instances, provide departures 365 days of the year. We do not provide fixed departure escorted group holidays with rigid itineraries.
• Accommodation - We hand-select our accommodation options to provide the best experiences in each destination choosing central hotels in cities, excellent eco-friendly lodges in the Amazon, and hotels in stunning locations amidst amazing scenery in remote locations such as Patagonia. Where possible we focus on independent and boutique hotels that offer something different such as an onsite museum or a garden to attract hummingbirds, and have a range of choices in each location so can be flexible to suit your requirements.
• Responsible Travel - "Take only photos, leave only footprints" may be a cliché but we sincerely believe in this sentiment to protect South America for future generations. We send our customers information on how to act responsibly during our holidays and we ensure the local economies benefit by using locally-owned accommodation, partnering with local suppliers and using local guides. We’ve sought out the best expert local guides who are friendly, passionate, enthusiastic and incredibly knowledgeable to bring alive our destinations and show you the heart and soul of each place you visit.
• Authentic Experiences - South America is famous for its landscapes, natural wonders, beautiful wildlife and world heritage ruins, however in addition to all of this we also bring you closer to the traditions, people and culture. We introduce you to local chefs in Peru, traditional farmers in Bolivia and indigenous societies in the Amazon for a more authentic and rewarding experience.
• 24/7 Care and Support - Our expert local guides care for and escort you through your holiday always meeting you on arrival or to escort you to/from airports, hotels, for excursions and whenever required. For peace of mind we provide our customers the phone numbers of each of our guides in our Welcome Pack, and we also have a 24-hour UK customer phone number. Someone is always on hand to help you, no matter what you need us for.
• How We Work - Our website and brochure contain our range of carefully designed holidays that are ready to be booked exactly as they are if you wish or that serve as a good starting point as inspiration to build upon for your tailor made holiday. All our holidays are flexible: if you would like a more tailor made approach we work with you by listening to your wishes and requirements on things such as destinations, budget, length of travel, accommodation choices and holiday style (and so much more) and we craft a holiday itinerary from scratch for you to match your preferences. If this isn't right we can tweak or adapt it as many times as you need to get it perfect for you so it is exactly what you are looking for before you progress.
• How To Book - Whether you are choosing one of our suggested holidays or have designed a tailor made trip when you are 100% happy with it just let us know and we will send you our booking details. We need a deposit payment to reserve the holiday for you with the balance due 60 days before travelling. You can pay by credit card or bank transfer, and all payments are made into our trust account so you are 100% financially protected. Once your booking is confirmed we send you a welcome pack in the post which includes information to help you prepare for your trip, such as suggested packing lists, maps and information guides.

Price Promise

We are a small independent company with a very passionate and knowledgeable team who have all spent a great deal of time living and travelling in South America. Our smaller size means we don't have the huge overheads of larger businesses so can pass these benefits on to our customers, and our knowledge and passion for South America means our holidays are all carefully crafted to include the best quality excursions, hand-selected hotels and fabulous experiences working together with our incredible partners in South America.

Holidays can be complex purchases with many moving parts that can all affect the cost: what is / what is not included, the standard of the accommodation, the type of holiday and style of travel, the length of the holiday, the time of year, group size, the quality of the excursions, the knowledge of the guides... and so on, and we understand it can be very difficult to compare various holidays side by side.

Here at Go Andes we pride ourselves on being transparent with our costs and what is included on our holidays. We don't artificially lower the advertised cost of our holidays by only providing "optional" excursions at additional costs, and the last thing we want is for you to get a costly surprise during your trip.

As a result of all of the above we genuinely believe we offer the best value on all our holidays and destinations, and guarantee our Price Promise.

Price Promise How Does It Work?

• Either send us a copy of the original holiday document via email or a link to the holiday company website where you have seen the holiday.
• We will then review and check the validity of the holiday.
• If it meets the conditions and we are physically capable of providing the holiday (we work with the same hotels, operate the same excursions and so on) we will provide you with an identical holiday itinerary at a better price.
• It's that simple.

Price Promise Conditions

• You must send us an original copy of the alternative holiday, either via email (e.g. as a PDF document) or a link to the website where you have seen the holiday.
• The Price Promise only applies to the original quote provided by the alternative holiday company, not subsequent quotes if they have reduced their price for you. Although we will always try honour our Price Promise to give you our best price in these situations we reserve the right to not beat the price on subsequent quotes by other companies.
• The holiday must be provided by a like-for-like holiday company, in other words a UK-based company, an ATOL-protected holiday, priced in UK pounds (GBP). 
• The holiday itself must be like-for-like with the same hotels, flights, excursions, style of travel and other details. Our holidays are tailor made and a blend of private transfers and travel with shared excursions, so if you have found a cheaper price elsewhere for a fully escorted group holiday it is not like for like.
• The Price Promise is only valid on flight-inclusive holidays of a minimum length of 10 days. Unfortunately for shorter tours or individual excursions (such as the Inca Trail) we cannot honour the Price Promise.

Marca Peru Registered

We were the first tour operator in Europe to be granted a Certificate of License of Use and to be officially registered with Prom Peru, the official Peruvian government Tourism Board, for use of the "Marca Peru" logo, the logo of Peru. We were enormously proud to have received this certification which shows our expression of pride in Peru and in supporting the promotion of Peru and Peruvian products across the globe.